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Retail Training Programs
(2-3 days Short Program)

Emergence of organized Retail has given rise to the need for a whole set of business skills and competencies required to efficiently manage Retailing operations.

We offer multi-tier programs:

  • Retail Management Training Program
  • Retails Skills Development Program

Centre for Marketing & Management Development Retail Management Training Program exposes participants to the principal areas of managing Retail. It is supported by series of case studies, best practices of great Retailers, including global organizations. Add to this, the trainer’s own experience that makes a significant value addition to the program.

We provide workshops that stand out as value added resource for training Retail Executives into confident Retail Managers.

As a budding Retail Manager if you aspire to make a difference in how you conduct business every single day then this is the program you should attend. This workshop will not only increase your knowledge and understanding of retailing in the 21st century, you will also know how global Retailers operate.

Our Retail Management Training Program is conducted by the MDP mode and focuses on the following areas:

  • Effective Retail Sales & Operations for Maximizing Profit
  • Customer Service Excellence in Retail
  • Retail Performance Metrics and Analysis
  • Operating concepts, Leadership & Best practices from Global Retail

Retail Skills Development Program offered for Junior Retail Executives is a combination of Knowledge and Soft Skills, designed to increase their effectiveness and covers the following focus areas:

  • Communication Skills
  • Sales Training
  • Customer Service

The course is a major empowerment tool for young boys and girls aspiring to make a career in Retail. In course of time, many of them move up the hierarchy to become competent Retail Managers

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Centre for Marketing & Management Development